Customer Service Survey

    Reason for your visit or call:

    Please rate the level of service you received:

    Wait time for assistance:

    Professionalism and helpfulness:

    Knowledge of staff:

    Staff listened to my concerns:

    Staff treated me in a fair manner:

    What did you like the most about the service you received, and how could our service be improved?

    If your visit or call was due to a protest or value question, are you satisfied with your value?

    YesNo

    Would you like someone to contact you regarding the level of service you received?

    YesNo

    Your Full Name:

    Your Email:

    Contact Information
    Phone (903) 537-2286Fax (903) 537-2812support@franklin-cad.org
    PO Box 720
    Mount Vernon, TX 75457-0720
    Monday - Thursday
    8:00 a.m. - 5:00 p.m.
    Friday
    8:00 a.m - 4:30 p.m.
    Chief Appraiser
    Russell McCurdy
    2023 Cap Rate Notice:
    The Appraisal District is giving public notice of the capitalization rate to be used each year to appraise property receiving an exemption under Section 11.1825 of the property tax code for organizations constructing or rehabilitating low-income housing: property not previously exempt. 2023 Low-income housing apartment capitalization rate: 7.25%-9.25%