Customer Service Survey

    Reason for your visit or call:

    Please rate the level of service you received:

    Wait time for assistance:

    Professionalism and helpfulness:

    Knowledge of staff:

    Staff listened to my concerns:

    Staff treated me in a fair manner:

    What did you like the most about the service you received, and how could our service be improved?

    If your visit or call was due to a protest or value question, are you satisfied with your value?
    YesNo

    Would you like someone to contact you regarding the level of service you received?
    YesNo

    Your Full Name:

    Your Email:

    Contact Information
    Phone (903) 537-2286Fax (903) 537-2812franklindesk@suddenlinkmail.com
    PO Box 720
    Mount Vernon, TX 75457-0720
    Monday - Thursday
    8:00 a.m. - 5:00 p.m.
    Friday
    8:00 a.m - 4:30 p.m.
    Chief Appraiser
    Russell McCurdy